Service Under Maintenance

Uptime over the past 90 days. View historical uptime.
Payment acceptance Operational
Card payments Operational
Direct debit Operational
Bank transfers Operational
SEPA Operational
PIX Operational
Boleto Operational
PayID & PayTo Operational
Accounting integrations Under Maintenance
Xero Under Maintenance
QuickBooks Operational
Payouts & billing Operational
Payouts Operational
Currency conversion Operational
Payment requests & links Operational
Subscriptions & recurring Operational
Platform & portals Operational
Dashboard Operational
Authentication Operational
Notifications (Email and SMS) Operational
Contacts Operational
Webhooks Operational
Partner portal Operational
Contact portal Operational
Approvals & workflows Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled maintenance on Xero may delay syncing Nov 7, 2026 18:00-19:00 UTC

Xero is performing scheduled maintenance that may temporarily affect the syncing of invoices and payments with your accounting software. Qualy's own platform is operating normally, and we are monitoring the situation.
Posted on Nov 02, 2026 - 04:15 UTC

Scheduled maintenance on Xero may delay syncing with your accounting software Nov 8, 2026 19:00-19:30 UTC

Xero is performing scheduled maintenance which may temporarily prevent syncing invoices and payments. Qualy's platform is operating normally, but the integration with Xero will be affected during this window.
Posted on Nov 02, 2026 - 04:15 UTC
System Metrics Month Week Day
Request success rate (non-5xx) ?
Fetching
API response time (p95) ?
Fetching

Nov 3, 2026

No incidents reported today.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Payment gateway partner is performing scheduled maintenance on card payments
Update - Our payment gateway partner has completed this maintenance.
Oct 29, 21:00 UTC
Completed - The scheduled maintenance has been completed.
Oct 29, 21:00 UTC
In progress - Our payment gateway partner is performing scheduled system maintenance that may temporarily delay card processing. Qualy's platform itself is operating normally, and we are monitoring the situation closely.
Oct 29, 17:00 UTC
Payment gateway partner is performing scheduled maintenance that may delay PayID and PayTo payments
Update - Our payment gateway partner has completed this maintenance.
Oct 29, 05:30 UTC
Completed - The scheduled maintenance has been completed.
Oct 29, 05:30 UTC
In progress - One of our payment gateway partners is currently performing scheduled maintenance, which may cause delays for PayID and PayTo transactions. Qualy's platform itself is operating normally.
Oct 29, 05:00 UTC

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

Planned database maintenance: Qualy will be unavailable
Completed - The scheduled maintenance has been completed.
Oct 25, 15:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 15:00 UTC
Scheduled - Qualy will be unavailable for planned database maintenance on Sunday 25 October, 15:00 to 17:00 UTC. The dashboard, portal and API will show a maintenance page during this window. Payments already submitted are not affected, and payment notifications from our providers received during the window are processed once we are back.
Oct 24, 09:07 UTC
Scheduled maintenance by payment gateway partner may delay transactions
Update - Our payment gateway partner has completed this maintenance.
Oct 25, 10:00 UTC
Completed - The scheduled maintenance has been completed.
Oct 25, 10:00 UTC
Update - Our payment gateway partner is currently undergoing scheduled maintenance. This may cause delays or temporary unavailability for card payments, PayID & PayTo transfers, direct debits, and payouts while their systems are updated. Qualy’s platform itself is operating normally, and we are monitoring the situation closely.
Oct 25, 09:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 09:00 UTC
Update - Please be aware that our payment gateway partner will be performing scheduled maintenance in the next hour, which may cause brief interruptions during your transaction.
Oct 25, 08:16 UTC
Update - Our payment gateway partner is performing scheduled maintenance tonight between 8:00pm and 9:00pm AEDT. Card payments, direct debits, PayID & PayTo transfers, and payouts may be temporarily delayed or unavailable during this window; Qualy's other services remain fully operational.
Oct 24, 19:09 UTC
Update - A payment gateway partner is performing scheduled maintenance that may temporarily delay card payments, direct debits, PayID & PayTo transactions, and payouts. Qualy’s platform is operating normally, and we are monitoring the situation.
Oct 24, 10:01 UTC
Update - One of our payment gateway partners is performing scheduled system maintenance on 25 October from 8:00pm to 9:00pm AEDT. Card payments, PayID & PayTo transfers, direct debits, and payouts may be delayed during this window, while Qualy’s platform remains fully operational.
Oct 18, 01:15 UTC
Update - One of our payment gateway partners is performing scheduled system maintenance on October 25th from 8:00 PM to 9:00 PM AEDT. This may temporarily delay card payments, PayID & PayTo transactions, direct debits, and payouts, while Qualy’s platform continues to operate normally.
Oct 17, 09:00 UTC
Update - A payment gateway partner is performing scheduled system maintenance from 8:00pm to 9:00pm AEDT on 25 October. Card payments, PayID & PayTo transactions, direct debits, and payouts may be delayed or temporarily unavailable during this window, while Qualy's platform remains fully operational.
Oct 15, 12:45 UTC
Update - Our payment gateway partner is performing essential system maintenance that may temporarily delay card payments, PayID & PayTo transactions, direct debits, and payouts. Qualy’s platform itself is operating normally, but processing through this partner will be unavailable for approximately 30 minutes.
Oct 15, 12:02 UTC
Update - One of our payment gateway partners is performing scheduled system maintenance on 25 October from 8:00pm to 9:00pm AEDT. During this time, card payments, PayID & PayTo transfers, direct debits, and payouts may be delayed or unavailable, while Qualy’s platform itself remains operational.
Oct 13, 12:16 UTC
Update - Our payment gateway partner is performing scheduled system maintenance on October 25 from 8:00pm to 9:00pm AEDT. Card payments, PayID & PayTo transactions, direct debits, and payouts may be delayed or unavailable during this time, while Qualy’s own platform remains operational.
Oct 13, 12:01 UTC
Scheduled - Our payment gateway partner is performing scheduled system maintenance that may temporarily delay card payments, PayID and PayTo transactions, direct debits, and payouts. Qualy's platform remains operational, but processing through this partner will be affected during the window.
Oct 13, 05:01 UTC

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

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